Principles of conduct in Quality Management

Quality has formed part of Adhorna's culture ever since its incorporation, with a clear focus on customer service.

Generally speaking, its strategy with regard to Quality Management is governed by the following principles of conduct:

  • As a starting point, take the best satisfaction of present and future customer needs, for which special care and effort in understanding and precision of these needs is provided in such a way that customers will be completely satisfied, technically and financially, and the company always maintaining an attitude of collaboration with the customer and offers our best technical and financial improvement that can leader to greater customer satisfaction.
  • Maintain a Quality System in place that is based on staff participation, understanding, and oversight of processes and for continuous improvement, preventing conventionality, lack of rigour, and other attitudes that represent an obstacle to this principle.
  • To ensure that the Quality System is understood, implemented, and kept updated at all levels of the company. To this end, every Department Head shall be very familiar and assume the responsibility of meeting it, transmitting this responsibility to all staff under their charge and ensuring they comply.
  • Involve each member of the staff in the Quality challenge, such that all of us assume a sincere personal commitment to customer service.

Adhorna has established adequate information and communication channels so that this policy may be well-known and understood by all of the organisation's staff and by those that work on its behalf, such that they are aware of their obligations and the commitments involved.

As a result of this endeavour, Adhorna, as an Elecnor Group brand, has gained UNE-EN ISO 9001 certification for its Quality Management System.

Within the scope European Regulation EU 305/2011 concerning construction products, Adhorna has the appropriate EC markings for products in compliance with European Regulations. A summary table of these is shown below (you can see and print the EC marking you would like by clicking on each product):

EC Marked

Products Calaf Valladolid Lugo Subillabide
LINEAR STRUCTURAL ELEMENTS
*Pillar 0099/CPR/A87/0237
UNE-EN 13225:2005/AC:2007
0099/CPR/A87/0521
UNE-EN 13225:2005/AC:2007
*Beam/Girder
*Inverted T type footing
* Reinforced concrete footing
BRIDGE ELEMENTS
* Prefabricated slab 0099/CPR/A87/0238
UNE-EN 15050:2008 + A1:2012
0099/CPR/A87/0236
UNE-EN 15050:2008 + A1:2012
* Bridge stirrups
* Biarticulated arches
* Tri-articulated arches
* Gable ribbed, solid
* Ribbed pier caps, lightweight, solid
WALL ELEMENTS
* Non-load bearing wall (Panel) 0099/CPR/A87/0242
UNE-EN 14992:2008
0099/CPR/A87/0243
UNE-EN 14992:2008
* Non-load bearing wall (Panel)
* Wall (Panel) solid
* Wall (Panel) with insulation
RETAINING WALL ELEMENTS
*Buttress walls 0099/CPR/A87/0395
UNE-EN 15258:2009
0099/CPR/A87/0397
UNE-EN 15258:2009
*Cantilevered Walls
*L walls
RIBBED FLOOR ELEMENTS
* Ribbed roof, Inverted "P" type 0099/CPR/A87/0538
UNE-EN 13224:2012
0099/CPR/A87/0520
UNE-EN 13224:2012
*Ribbed roof, lightened, gabled
* Ribbed roof, lightweight, prismatic
*Solid roof, "gable or shed"
HV CONCRETE POLES FOR POWER
LINES AND HVH, FLAGPOLES AND POSTS
0099/CPR/A87/0107
UNE-EN 12843.2005
0099/CPR/A87/0108
UNE-EN 12843:2005
GFRP COLUMNS (FIBRE REINFORCED
POLYMER COMPOSITE)
0099/CPR/A55/0079
UNE-EN 40-7:2003